Legal
Privacy Policy
Last updated: August 2026
1. Who we are
Maison Élan ("we", "us", "our") is a floral atelier located at 18 Rue de l'Élan, 75006 Paris, France. This policy explains how we collect, use, and safeguard personal data when you visit maisonelan.fr or contact our atelier.
2. Data we collect
- Contact details you submit via our contact form or newsletter sign-up (name, email, phone, occasion, preferred date, message).
- Order and delivery details if you place an order with us.
- Technical data such as browser type, device, and pages visited, collected only where you have given analytics consent via our cookie banner.
3. How we use your data
- To respond to enquiries and fulfil orders.
- To send our newsletter, if you have opted in.
- To understand and improve how visitors use our site, with your consent.
4. Legal basis
We process your data on the basis of your consent, the performance of a contract (an order you place with us), and our legitimate interest in operating and improving our website.
5. Data sharing
We do not sell personal data. We may share limited data with service providers who help us operate the atelier (such as delivery partners or email service providers), under appropriate data protection agreements.
6. Your rights
Under GDPR, you have the right to access, correct, delete, or export your personal data, and to withdraw consent at any time. To exercise these rights, contact us at hello@maisonelan.fr.
7. Data retention
We retain personal data only as long as necessary for the purposes described above, or as required by law.
8. Cookies
Details on how we use cookies are set out in our Cookie Policy.
9. Contact
Questions about this policy can be sent to hello@maisonelan.fr or 18 Rue de l'Élan, 75006 Paris, France.